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Comparing prams and pushchairs across shops often means comparing an advertised price plus a delivery fee that appears later in the checkout. Since April 2025, UK law has been explicit that traders must show the total price up front. This guide explains what the rules require, so that budget shoppers know what to expect from an advert, a product page or a shelf label.

The law and when it started

The rules sit in Chapter 1 of Part 4 of the Digital Markets, Competition and Consumers Act 2024, which the Competition and Markets Authority (CMA) calls the unfair commercial practices provisions. The CMA’s guidance says they apply to commercial practices that take place from 6 April 2025 onwards, and describes ‘drip pricing’ as one of the practices given a new, more detailed prohibition (CMA, “Unfair commercial practices” (CMA207)). The relevant section of the Act, section 230, extends to the whole UK, so the same rule applies in England, Scotland, Wales and Northern Ireland (legislation.gov.uk, Digital Markets, Competition and Consumers Act 2024, section 230).

What counts as an advert for these purposes

The CMA’s price transparency guidance says that when a trader tells a customer about a product and its price, that is normally an ‘invitation to purchase’. That can be a price on a product in a shop, a newspaper or TV advert, online marketing such as an email or social media post, or a page on a website. It does not have to include an opportunity to buy on the spot (CMA, “Providing clear and accurate information about prices: summary” (CMA209)). A pram shown on a retailer’s category page, in a paid social advert or on a shop shelf is therefore covered.

The total price must include mandatory charges

Section 230 lists the information an invitation to purchase must not leave out, and the total price of the product is on the list. The Act says the total price includes any fees, taxes, charges or other payments that the consumer will necessarily incur if they buy the product. The CMA summary adds that the total price should normally include unavoidable charges, and that showing them separately will not normally be enough. It gives delivery or booking fees and VAT as examples of mandatory charges.

Delivery charges: mandatory versus optional

Pushchairs are bulky items, so delivery is often the largest extra cost. The CMA summary sets out how delivery must be handled:

• Mandatory delivery charges must be included in the invitation to purchase, and if they can reasonably be calculated, in the total price as well.
• Optional delivery charges, such as next-day delivery, must be included in the invitation to purchase but do not have to be part of the total cost and can be shown separately.
• Where the buyer must choose between delivery options, the total price should include the cheapest option until the customer chooses a different one.
• Charges that vary, for example by the customer’s location, must be accompanied by enough information for the customer to calculate the total, and that information must be as prominent as the headline price.

Running totals at the basket

The CMA says a retail website may comply by prominently showing the delivery fees it charges and by providing a running total, including those fees, throughout the purchase process. That total must be presented clearly and at a time the customer is likely to see it. This is the mechanism behind a basket that shows item price plus delivery as you add items.

‘From’ prices and other special cases

The CMA says an indicative or ‘from’ price is allowed as long as it includes all applicable mandatory charges and does not mislead about what the price covers. It also says that taking payment in instalments is not affected: providing the total price up front does not stop a trader accepting the price in instalments. A mandatory flat per-transaction fee must be included in the total price even in early-stage advertising.

What happens if a trader gets it wrong

According to the CMA summary, a trader found to have broken the law could be fined up to 10% of its turnover or £300,000, whichever is greater, and ordered to compensate affected customers. The guidance stresses that it applies to anyone who sells, advertises, markets or otherwise promotes a product at any point in the purchase process, from early-stage advertising to the final sale.

Shopping tips for a pram budget

• Compare the total including delivery, not the headline price alone, especially when one retailer offers free delivery and another charges a fixed fee.
• Check whether an extra, such as express delivery, is genuinely optional. Optional charges may be shown separately, but a mandatory charge should be in the price.
• If the delivery cost depends on a postcode, look for the information that lets you work it out next to the price.
• Keep a screenshot of the advertised price and the basket total. A mismatch is evidence if a complaint is needed.
• Where a price does not match the checkout, GOV.UK’s consumer rights page lists the helplines for advice by nation: Citizens Advice, Advice Direct Scotland and Consumerline (GOV.UK, “Consumer rights”).

Once a purchase is made, our guides on faulty pushchair rights and paying by card explain what protection follows.

The bottom line

Under the Digital Markets, Competition and Consumers Act 2024, in force for practices from 6 April 2025 and applying across the UK, a pram’s advertised price must include unavoidable charges such as VAT and mandatory delivery fees. Optional extras like next-day delivery can be shown separately, variable delivery costs must be explained as prominently as the price, and a retailer can comply with a running basket total. Comparing the full cost, delivery included, is the reliable way to spot the cheapest pushchair.

Sources

• CMA, “Unfair commercial practices” (CMA207)
• CMA, “Providing clear and accurate information about prices: summary” (CMA209)
• legislation.gov.uk, Digital Markets, Competition and Consumers Act 2024, section 230
• GOV.UK, “Consumer rights”

How a pram or pushchair is paid for can matter as much as which one is chosen. If the seller goes out of business, never delivers, or supplies something faulty, the payment method can decide whether there is a second route to a refund beyond the seller itself. Two protections are relevant: Section 75 of the Consumer Credit Act 1974, which applies to certain credit purchases, and chargeback, a card scheme process. This guide explains how each works, drawing on the legislation and on the Financial Ombudsman Service and Citizens Advice.

Section 75: a legal right against the card provider

Section 75 lets a buyer who used credit make a claim against the credit provider as well as the seller. Under the Act, if a buyer has a claim against the supplier for misrepresentation or breach of contract on a transaction financed by a qualifying credit agreement, they have a like claim against the creditor, who is jointly and severally liable with the supplier (legislation.gov.uk, Consumer Credit Act 1974, section 75). The section applies across the UK. It does not cover a claim relating to a single item to which the supplier has attached a cash price of £100 or less, or more than £30,000.

The Financial Ombudsman Service explains that what matters is the cash price of the goods, not the amount paid on the card, so Section 75 applies even if only part of the payment was made by credit card. It applies where some or all of the cost was paid by credit card, with a point-of-sale loan or with certain catalogue shopping accounts, and where the cash price is more than £100 but not more than £30,000. It does not apply if payment was by debit card or charge card, or by cash, credit card cheque or bank transfer (Financial Ombudsman Service, “Problems with goods and services bought using a debit card or credit (Section 75 and chargeback)”).

What that means for a pushchair purchase

• A pram costing £250 paid by credit card: Section 75 can apply, because the price is within the range.
• A £90 pushchair paid by credit card: Section 75 does not apply, because the single item is priced at £100 or less.
• A £250 pram with £50 paid by credit card and the rest by another method: Section 75 can still apply, and the claim can be for the full amount, according to Citizens Advice’s worked example of a £250 oven paid partly by credit card and partly by cash.

Citizens Advice adds that the £100 and £30,000 limits relate to the single item being claimed for, not the whole order. It also says Section 75 usually cannot be used where the buyer did not buy directly from the trader, for example through an online marketplace, a voucher site, a payment wallet or a travel agent, although the card provider may still be asked. In that case it advises asking for chargeback instead (Citizens Advice, “Getting your money back if you paid by card or PayPal”). That page is written for England, with separate versions for Northern Ireland, Scotland and Wales.

Chargeback: a card scheme process, not a statutory right

The Financial Ombudsman Service describes chargeback as a way to challenge and claw back payments made by debit or credit card, available only in certain circumstances. The bank or lender will ask for supporting evidence. Each of the main card schemes, Visa, Mastercard and American Express, has different chargeback rules, so the details should be checked with the card provider. The Ombudsman adds that a bank or lender does not have to raise a chargeback, and that chargebacks can fail.

The reasons it lists as often valid include goods that do not match the description, goods that never arrived, goods that arrived broken or defective, a promised refund that never came, and a supply cancelled in line with the supplier’s policy but not refunded. It says people usually have around 120 days to raise a chargeback, from the date they expected the goods and did not receive them or the date they received something defective or not as described, though time limits may be longer or shorter depending on the circumstances.

What chargeback can and cannot recover

Citizens Advice says a chargeback covers only what was paid by that card, not what was paid by other methods. Its example is a faulty washing machine bought for £250 with a £50 card deposit and £200 in cash: chargeback would recover the £50, while a credit card claim under Section 75 would probably recover more. It adds that the trader can challenge a refund even after the money is returned.

Contact the seller first

Citizens Advice advises that it is usually best to contact the trader first, following any complaints procedure, and preferably by email or letter with a copy kept. If the trader cannot be contacted or will not help, the next step is to ask the card provider. A buyer using a buy now, pay later provider should check that provider’s help first. The Ombudsman likewise says a buyer should be ready with receipts, terms and conditions, and marketing material such as screenshots, and that a chargeback claim usually requires showing an attempt to resolve the problem with the supplier.

Tying it back to the law on faults

The Ombudsman notes that Section 75 sits within wider consumer rights, and that a lender considering a claim would look at relevant consumer law, likely including the Consumer Rights Act 2015. Our guide to faulty pushchair rights sets out those statutory remedies.

The bottom line

Paying for a pram by credit card can give a second route to a refund under Section 75, but only where the single item costs more than £100 and up to £30,000 and the purchase was made directly from the trader. Debit card payments rely on chargeback, a card scheme process with a time limit of around 120 days that can fail. Contact the seller first, keep evidence, and ask the card provider for help if the seller cannot or will not fix the problem.

Sources

• legislation.gov.uk, Consumer Credit Act 1974, section 75
• Financial Ombudsman Service, “Problems with goods and services bought using a debit card or credit (Section 75 and chargeback)”
• Citizens Advice, “Getting your money back if you paid by card or PayPal”

London’s public transport network is where a pushchair’s size, weight and fold are tested most often, and Transport for London (TfL) publishes both binding rules and buying advice for buggy users. This guide summarises what TfL says about buses, the Tube and rail, escalators and lifts, and what it recommends looking for when choosing a buggy for the network. It applies to TfL services in London; other operators elsewhere have their own rules.

Buses: the 70 by 120 cm rule

TfL’s Conditions of Carriage, in the version dated 22 October 2025, state that all its bus services are accessible for passengers with buggies up to an unfolded width of 70 cm and a length of 120 cm. Wheelchair and mobility scooter users have priority over everyone else for the wheelchair space, and a buggy user may be asked to fold up to allow them to use it. TfL reserves the right to refuse travel if the driver considers that the buggy exceeds those dimensions, or that the bus is so crowded that there is no room to travel safely with a buggy. It adds that refusal will happen only when absolutely necessary and that no one already travelling will be asked to get off (Transport for London, “Conditions of Carriage for Bus, Tube, Tram, DLR, London Overground and Elizabeth line Services”).

The Conditions also say that, where possible, passengers with a buggy must board at the front of the bus, though the centre doors may be used with the driver’s permission. An unfolded buggy should be positioned safely within the designated area during the journey and must not be placed in the aisle.

What TfL’s buggy guidance adds

TfL’s “Getting around with your buggy” page says all London bus routes are served by low-floor, wheelchair-accessible buses, and that drivers can lower the bus so it is level with the kerb. It advises folding the buggy if it is too wide for the doors and aisle. Double buggy users may board through the back exit doors, but should check with the driver first. When a wheelchair user is not using the wheelchair space, buggy users can use it on a first come, first served basis, but should share the space, fold or move if a wheelchair user wishes to board. TfL says a passenger who chooses to leave the bus in that situation may be able to use its Hopper fare to board the next bus at no cost (Transport for London, “Getting around with your buggy”).

The same page includes general safety advice for all transport: make sure the child is securely fastened, keep the brake on whenever the buggy is stationary, never leave it unattended, and consider getting on and off backwards, especially where there is a step.

Tube and rail

According to TfL, most Tube trains have multipurpose areas suitable for buggies, with the exceptions of the Central, Waterloo & City and Bakerloo lines. Many trains also have wheelchair spaces that buggy users may use if available but must give up when needed by a wheelchair user. TfL advises using a lift wherever one is available, taking extra care on escalators, not rushing when doors are closing, and being careful of steps into the train. It also warns about thin grooves in the door runners on some trains, especially where a pushchair has thin wheels.

Escalators: a firm rule for doubles and tandems

Under the Conditions of Carriage, a buggy can be taken on rail services at any time, including on moving escalators. A double or tandem buggy, however, must be folded before using a moving escalator, and if it cannot be folded it must not be used on one. The Conditions say a lift should be used rather than a moving escalator where available. Passengers may also be asked to fold a folding buggy, and items must be ones the passenger can carry unaided, including on stairs and escalators. Staff at stations may help carry buggies on stairs, TfL says, but they are not always able to, and will ask passengers to carry the child and fold the buggy.

Other TfL services

• Taxis: TfL says all taxis have an intermediate step and a ramp to help with buggies, and drivers should be asked to provide it.
• River services: buggies are welcome on Thames Clippers River Bus services, boarded by ramp, and the crew help find a safe place; a buggy is folded only if necessary.
• London Cable Car: folding buggies are permitted if not placed on seats and if they do not block gangways, lifts or passages.

What TfL recommends when buying

TfL’s page “Best buggies for public transport” sets out three considerations for a buyer who expects to use the network:

• Size: small and compact both standing and folded, so it can pass through buses, share the wheelchair priority space with wheelchair users, other buggies, trolleys, mobility aids or assistance dogs, and fit into station lifts.
• Foldability: space is sometimes limited on services, so a buggy that is easy to fold is preferable.
• Weight, comfort and manoeuvrability: a buggy may need to be lifted onto trains and carried up and down steps, so it should be lightweight, and safe, with good balance, suspension and manoeuvrability (Transport for London, “Best buggies for public transport”).

A quick pre-purchase check

• Measure the unfolded width and length of the pushchair against 70 cm and 120 cm.
• Try folding it one-handed and one-person, in the shop, as it may be needed in a crowded carriage.
• If choosing a double or tandem, remember it cannot be used on a moving escalator unless folded.
• Weigh the folded buggy against how far it may need to be carried. Our guide to pushchair weight and portability looks at this in more detail.

The bottom line

On TfL services in London, buses accept buggies up to 70 cm wide and 120 cm long unfolded, wheelchair and mobility scooter users have priority for the wheelchair space, and unfolded buggies must stay out of the aisle. Double and tandem buggies must be folded to use a moving escalator, and lifts are preferred. TfL’s own buying advice is to choose a buggy that is compact, easy to fold and light, with good balance and manoeuvrability.

Sources

• Transport for London, “Conditions of Carriage for Bus, Tube, Tram, DLR, London Overground and Elizabeth line Services”
• Transport for London, “Getting around with your buggy”
• Transport for London, “Best buggies for public transport”

A pushchair with a wobbling wheel, a brake that will not hold or a fold that jams is a problem the law addresses directly. In the UK the buyer’s rights come mainly from Part 1 of the Consumer Rights Act 2015, which applies across the whole UK, and they work in a set order. This guide walks through that order using the wording of the Act itself.

What the law expects of a pushchair

Under section 9 of the Act, goods sold by a trader to a consumer must be of satisfactory quality, meaning what a reasonable person would consider satisfactory taking account of any description, the price and all other relevant circumstances. The Act lists aspects of quality that include fitness for the purposes for which such goods are usually supplied, appearance and finish, freedom from minor defects, safety and durability (legislation.gov.uk, Consumer Rights Act 2015, section 9). Public statements about the specific characteristics of the goods made by the trader or the producer, including in advertising or labelling, are among the circumstances that can be taken into account.

Two related duties apply. Goods sold by description must match that description (section 11), and where a buyer has made a particular purpose known before buying, the goods must be reasonably fit for it, unless it is unreasonable to rely on the trader’s skill or judgment (section 10). A consumer here is an individual acting outside their trade or business, and a trader is someone acting for purposes related to theirs (section 2).

Step one: the 30-day right to reject

If the pushchair does not conform to the contract, the buyer has a short-term right to reject it and get a refund. The time limit is the end of 30 days beginning with the first day after ownership has passed, the goods have been delivered and, where the contract requires the trader to install or set them up, the trader has confirmed that has been done (legislation.gov.uk, Consumer Rights Act 2015, section 22). Under section 20, the refund must be given without undue delay and within 14 days of the trader agreeing the consumer is entitled to it, using the same means of payment the consumer used, unless they agree otherwise, and with no fee (legislation.gov.uk, Consumer Rights Act 2015, section 20).

Step two: repair or replacement

A buyer can instead require repair or replacement. Section 23 says the trader must do this within a reasonable time and without significant inconvenience to the consumer, and must bear the necessary costs, including labour, materials and postage. The consumer cannot require a remedy that is impossible or disproportionate compared with the other one. If the buyer asks for repair, they cannot demand a replacement or use the short-term right to reject without first giving the trader a reasonable time to repair (legislation.gov.uk, Consumer Rights Act 2015, section 23).

Step three: price reduction or the final right to reject

If repair or replacement has not worked, the buyer can choose either a price reduction or the final right to reject, but not both. Section 24 allows this in three situations: after one repair or one replacement the goods still do not conform; neither repair nor replacement can be required; or the trader has failed to do it within a reasonable time and without significant inconvenience. A price reduction can be any appropriate amount, up to the full price. If the final right to reject is used, the refund may be reduced to reflect the use the buyer has had of the goods, but no deduction may be made if the right is exercised in the first six months (legislation.gov.uk, Consumer Rights Act 2015, section 24).

The six-month presumption

Section 19 contains a rule that helps buyers with faults that appear soon after purchase. Goods that do not conform to the contract at any time within six months from delivery must be taken not to have conformed on the day of delivery, unless it is established that they did conform then or the presumption is incompatible with the nature of the goods or how they fail (legislation.gov.uk, Consumer Rights Act 2015, section 19).

Notices that do not override the law

A shop label such as “no refunds” or a clause that tries to exclude these rights does not change the position. Section 31 says a term of a contract to supply goods is not binding on the consumer to the extent that it would exclude or restrict the trader’s liability under sections 9 to 17 and other listed provisions (legislation.gov.uk, Consumer Rights Act 2015, section 31).

Where these rights apply, and where to get advice

These rights apply where a trader supplied the pushchair. A private sale between individuals is a different matter, which is one reason our guide to buying a second-hand pram stresses careful checks before paying.

GOV.UK’s consumer rights page lists where to get free advice by nation: Citizens Advice in England and Wales, Advice Direct Scotland in Scotland and Consumerline in Northern Ireland. The helplines can also refer complaints to local Trading Standards (GOV.UK, “Consumer rights”).

A practical sequence

• Note the delivery date, because the 30-day and six-month periods run from it.
• Report the fault to the seller in writing, with photographs, and say which remedy is wanted.
• Check whether the fault is a safety matter that also raises recall questions; see our guide to how to check whether a pram or pushchair has been recalled.

The bottom line

Across the UK, a pushchair bought from a trader must be of satisfactory quality, as described and fit for any purpose made known. A buyer has 30 days to reject a faulty one for a refund, can require repair or replacement, and after one failed repair or replacement can seek a price reduction or reject it finally, with no deduction for use in the first six months. Faults appearing within six months are presumed to have been there at delivery, and “no refunds” notices do not override these rights.

Sources

• legislation.gov.uk, Consumer Rights Act 2015, section 2
• legislation.gov.uk, Consumer Rights Act 2015, section 9
• legislation.gov.uk, Consumer Rights Act 2015, section 10
• legislation.gov.uk, Consumer Rights Act 2015, section 11
• legislation.gov.uk, Consumer Rights Act 2015, section 19
• legislation.gov.uk, Consumer Rights Act 2015, section 20
• legislation.gov.uk, Consumer Rights Act 2015, section 22
• legislation.gov.uk, Consumer Rights Act 2015, section 23
• legislation.gov.uk, Consumer Rights Act 2015, section 24
• legislation.gov.uk, Consumer Rights Act 2015, section 31
• GOV.UK, “Consumer rights”

A pram or travel system is one of the biggest single purchases before a baby arrives, and for families on a tight budget, government help can make a real difference. The support differs by nation: England, Wales and Northern Ireland have the Sure Start Maternity Grant, while Scotland has a different payment, the Pregnancy and Baby Payment. This guide explains both, using the official government pages, so that a pushchair budget can include any help that may be available.

England and Wales: the Sure Start Maternity Grant

GOV.UK describes the Sure Start Maternity Grant as a one-off payment of £500 to help towards the costs of having a child. It does not have to be paid back and does not affect other benefits (GOV.UK, “Sure Start Maternity Grant”). The grant is not available in Scotland.

The page says a person usually qualifies if both of the following apply:

• they are expecting a first child, or a multiple birth (such as twins) with children already; and
• they or their partner already receive certain benefits.

The qualifying benefits listed on GOV.UK’s eligibility page are income-related Employment and Support Allowance, Pension Credit and Universal Credit. A Support for Mortgage Interest loan can also qualify a claimant. Usually there must be no other children under 16 in the family (GOV.UK, “Sure Start Maternity Grant: Eligibility”).

How and when to claim in England and Wales

According to GOV.UK’s claim guidance, a claim can be made from 11 weeks before the week the baby is due, and the latest date is six months after the birth. Claims are made by post, using the SF100 claim form together with evidence of the pregnancy or childbirth from a health professional, such as a doctor or midwife. The evidence can follow later if it is needed to meet the deadline. GOV.UK says a letter about the outcome should arrive within 28 days of the Department for Work and Pensions receiving the form and evidence, though it could take longer for someone who has recently made a new Universal Credit claim (GOV.UK, “Sure Start Maternity Grant: How to claim”).

Northern Ireland

The Department for Communities handles claims in Northern Ireland, and the same claim form, SF100, is used but with a different postal address. According to nidirect, the grant is a one-off, tax-free payment towards maternity expenses and baby items, is £500 for a claimant with no other children, and does not have to be repaid. A pregnant claimant can claim from 11 weeks before the baby is due, and a filled-in form must be sent within six months of the birth, even if a decision on a qualifying benefit is still awaited (nidirect, “Sure Start Maternity Grant”).

Scotland: the Pregnancy and Baby Payment

Scotland uses a different scheme. The Pregnancy and Baby Payment is part of the Best Start Grant, delivered by Social Security Scotland. As shown on the mygov.scot page in September 2026, it is £796.65 for a first child and £398.35 for any child after the first. It can be claimed any time after the end of the 24th week of pregnancy until the day the baby is six months old. The page names a pram and a cot among the things it can be used for, and says the money can be spent on anything needed. A person cannot receive it if they have already received the Sure Start Maternity Grant for the same baby (mygov.scot, “Best Start Grant and Best Start Foods”).

The related eligibility page says applicants normally need to receive one of these: Universal Credit, Housing Benefit, Income Support, Pension Credit, income-based Jobseeker’s Allowance or income-related Employment and Support Allowance. It states that Child Benefit on its own is not an accepted benefit for this purpose (mygov.scot, “Best Start Grant and Best Start Foods: Who can apply”).

Comparing the two schemes

• Amount: £500 in England, Wales and Northern Ireland for a first child; £796.65 in Scotland.
• Application window: from 11 weeks before the due date to six months after birth in England, Wales and Northern Ireland; from the end of week 24 of pregnancy until the baby is six months old in Scotland.
• Method: a postal SF100 form in England, Wales and Northern Ireland; an application to Social Security Scotland in Scotland.
• Common thread: both are linked to qualifying benefits.

Putting a grant into a pushchair budget

GOV.UK describes the Sure Start Maternity Grant as help towards the costs of having a child, and nidirect describes it as help towards maternity expenses and baby items, so a pram falls within the purpose of the grant. Because the money is a lump sum that arrives only after a claim is processed, it helps to plan the purchase around the timescales above rather than assuming it will be in place at the point of buying. For budget planning, see what to check when buying a second-hand pram and what actually matters when comparing budget and premium travel systems.

The bottom line

Parents in England, Wales and Northern Ireland who receive qualifying benefits and are expecting a first child may claim a £500 Sure Start Maternity Grant, by post, from 11 weeks before the due date to six months after the birth. In Scotland the equivalent is the Pregnancy and Baby Payment, currently £796.65 for a first child, claimed through Social Security Scotland. The Sure Start grant is a one-off payment that does not need to be repaid, and both schemes can help toward a pram.

Sources

• GOV.UK, “Sure Start Maternity Grant”
• GOV.UK, “Sure Start Maternity Grant: Eligibility”
• GOV.UK, “Sure Start Maternity Grant: How to claim”
• nidirect, “Sure Start Maternity Grant”
• mygov.scot, “Best Start Grant and Best Start Foods”
• mygov.scot, “Best Start Grant and Best Start Foods: Who can apply”

A car parked half on the pavement is an inconvenience for a pedestrian and a genuine obstacle for someone pushing a pram. The gap left may be too narrow for a pushchair, especially a double, and the only alternative is to steer out into the road. The law on pavement parking now differs across the nations of Britain, and it has been changing. This article sets out what the Highway Code, Transport Scotland and the Department for Transport (DfT) say, for Scotland and England. Wales and Northern Ireland are not covered here, and the position may change, so check your local council for current details.

What the Highway Code says

The Highway Code, which applies to England, Scotland and Wales, addresses this directly in Rule 244. It says you must not park partially or wholly on the pavement in London or Scotland, with exceptions allowed in limited circumstances, and that elsewhere you should not park on the pavement unless signs permit it. It goes on to say that parking on the pavement can obstruct and seriously inconvenience pedestrians, people in wheelchairs, people with visual impairments and people with prams or pushchairs. Rule 243 says not to stop or park where the kerb has been lowered to help wheelchair users and powered mobility vehicles. For Scotland it adds that you must not double park or park anywhere the kerb has been lowered to help pedestrians or cyclists.

Scotland: a national ban

Transport Scotland says the Transport (Scotland) Act 2019 bans pavement parking, double parking and parking at dropped kerbs, with certain exemptions designated by local authorities, for example to ensure safe access for emergency vehicles. In a November 2023 announcement it said local authorities could begin enforcing the law from 11 December 2023, with fines of up to £100, reduced to £50 if paid within 14 days. The announcement singled out parents pushing prams and buggies among the people affected, and described Scotland as the first of the four nations to make pavement parking illegal nationwide. Because enforcement is carried out by councils, it is worth checking your own council’s guidance for how it operates locally.

England: London is different, and a national ban is not planned

In England, the position depends on where you are. The DfT’s response to its consultation on pavement parking notes that pavement parking is already prohibited in London, and that the consultation focused on the rest of England.

The DfT’s 2026 government response says the consultation, run between 31 August and 22 November 2020, received over 15,000 responses; 81% of individuals and 96% of organisations said pavement parking was a problem in their area, and 41% of individuals said they would leave home more often if it were addressed. Rather than introducing a national prohibition, the government says it will take a devolved approach. It intends to enable local transport authorities to prohibit pavement parking in their areas at the next legislative opportunity. In the meantime, it says it will proceed with a power for local authorities to enforce against unnecessary obstruction of the pavement, delivered in due course through secondary legislation and not requiring additional traffic signage.

The consultation had set out three options: improving the existing traffic regulation order process, letting councils enforce against “unnecessary obstruction” of the pavement, or a national prohibition with local exemptions. The response says the national prohibition received the most support from individual respondents (71%) and organisations (54%), while local authority respondents preferred the obstruction option (56%), largely because of concerns about cost. The government has chosen to proceed with the obstruction power for now, and to develop the local prohibition power as a longer-term solution.

In short, England outside London is a patchwork, and today you should not assume that a car on a pavement there is necessarily breaking a nationwide law. Rule 244 does say drivers should not park on the pavement unless signs permit it.

Why it matters so much for pushchairs

The DfT’s foreword to its response says pavement parking particularly affects people living with sight loss, mobility or sensory disabilities, older adults and parents with young children, and speaks of exclusion and lost confidence when pavements are not accessible. Transport Scotland’s announcement makes a similar point, describing the danger of being forced to move around a parked car and onto the road, which is exactly the situation a parent with a pram or buggy faces when the gap on the pavement is too narrow.

What pushchair users can do

The following suggestions are our own, not official advice. Leaving a considerate note is unlikely to help, and confronting a driver is best avoided. Reporting a problem to your council, with the location and a photo, gives the authority the information it needs. If a route is regularly blocked, tell your local councillor, as the direction of travel in both Scotland and England is to give councils more say. Meanwhile, choosing a slimmer pushchair (or a double with a narrow chassis) can make partial blockages easier to pass, though that is a workaround rather than a solution.

The bottom line

Scotland has a national ban with local exemptions, London has its own prohibition, and the rest of England is heading for locally set powers rather than a nationwide rule. Wherever you live, the Highway Code is clear that pavement parking inconveniences people with prams and pushchairs, and that drivers should avoid it.

Sources

• GOV.UK, “The Highway Code: Waiting and parking (238 to 252)”
• Transport Scotland, “Pavement parking ban”
• Department for Transport, “Pavement parking options for change: government response”

Every parent who takes a pushchair on a bus has faced the question at some point: what happens if a wheelchair user needs the space I am standing in? The answer is shaped partly by operator policy and partly by a Supreme Court case that is often called “wheelchair versus buggy”. This article explains what that case actually decided, what the bus regulations say, and how the rule looks in practice on London buses. It covers an England-based case decided under the Equality Act 2010; the rules in Northern Ireland and on services elsewhere may differ and are not covered here.

What happened

The case is FirstGroup plc v Paulley [2017] UKSC 4, decided by the UK Supreme Court on 18 January 2017. On 24 February 2012, Doug Paulley, a wheelchair user, tried to catch a bus from Wetherby bus station to Leeds. The wheelchair space was occupied by a woman with a sleeping child in a pushchair. The driver asked her to fold the pushchair and move so that Mr Paulley could use the space; she replied that the pushchair did not fold down and refused to move. Mr Paulley waited for the next bus, around 20 minutes later, and missed his train connection in Leeds.

The operator’s policy

The judgment records FirstGroup’s published policy at the time, which said wheelchairs did not have priority over buggies and that other customers were asked to move. By the time of the trial the wording had changed: wheelchair users had priority use of the space, and if it was occupied by a buggy, standing passengers or otherwise full and there was space elsewhere, the driver would ask that it be freed. The revised policy added that the driver had no power to compel passengers to move and relied on their goodwill.

What the regulations say

The judgment quotes the Public Service Vehicles (Conduct of Drivers, Inspectors, Conductors and Passengers) Regulations 1990, as amended in 2002. Under these, if there is an unoccupied wheelchair space and the wheelchair can be correctly and safely located in it, the driver and conductor must allow a wheelchair user to board (provided capacity is not exceeded). A wheelchair space counts as occupied if passengers or their belongings are in it and cannot “readily and reasonably vacate” it by moving to another part of the vehicle. The judgment also quotes the Government’s guidance from the time, which said any passengers in the wheelchair space should be asked to move, but that this “may not be practical” if, for example, the vehicle is nearing capacity or passengers with baggage or a baby buggy are using the space.

What the Supreme Court decided

The Supreme Court held that FirstGroup’s approach fell short of its duty to make reasonable adjustments under the Equality Act 2010. In his judgment (with which Lord Reed agreed), Lord Neuberger said it was not enough for a bus company simply to instruct drivers to request that non-wheelchair users vacate the space and to do nothing further if the request was refused. He accepted that circumstances vary and that a driver may conclude that a refusal is reasonable, in which case taking the matter no further would not normally be unreasonable. Where the driver concludes the refusal is unreasonable and there is another place on the bus to move to, however, he said the driver could be expected to rephrase the request as a requirement and consider whether the bus should not move on for a few minutes.

The justices did not all agree on how far the required policy should go, or on damages: Lord Toulson, for example, agreed with Lord Neuberger that the trial judge’s award of damages could not be sustained, while Lady Hale, Lord Kerr and Lord Clarke would have restored the trial judge’s order. It is a long judgment with several separate opinions, so the safest summary is the narrow one: a request-only policy was not enough. The judgment does not say pushchair users may be compelled to leave a bus, and the practical detail is left to operators’ policies.

What operators say now

Transport for London’s page on getting around with a buggy says all buses have a wheelchair space and that, by law, wheelchair users have priority over it as it is the only place they can travel safely. When no wheelchair user is using it, buggy users can use the space on a first-come, first-served basis. If a wheelchair user wishes to board, TfL says you should share the space, fold your buggy or move; you will not be asked to leave the bus, though you may choose to. It suggests that if you do leave, you may be able to use its Hopper fare to board the next bus at no cost. TfL also says buggies should be moved out of the middle aisle and folded if they are too wide to fit through the doors and down the aisle.

Practical takeaways for pushchair users

The following are our own suggestions rather than legal advice. If you regularly use buses, a pushchair you can fold quickly makes the situation easy, and gives you a way to say yes when asked. Choosing a stand position that leaves the space clear when a wheelchair user is waiting also avoids awkward conversations. If your child is asleep, ask the driver where you can put the pushchair, and remember that the driver’s role, as the judgment shows, includes trying to help.

The bottom line

Paulley did not create a rule that pushchair users must leave buses, but it did establish that operators cannot simply ask politely and shrug if the request is refused. In practice, wheelchair users have priority for the wheelchair space, and buggy users are expected to share it, fold or move where they reasonably can.

Sources

• UK Supreme Court, “FirstGroup Plc (Respondent) v Paulley (Appellant)” [2017] UKSC 4, judgment
• Transport for London, “Getting around with your buggy”

Most pushchair advice is about the pushchair itself: brakes, harnesses, wheels. This article is about what happens once you are out on the pavement with it. The Highway Code, which applies to England, Scotland and Wales, is written for every road user, but a handful of its rules speak directly to anyone pushing a child in a pram or buggy. Northern Ireland has its own Highway Code, which is not covered here. (For visibility in poor light, see our separate guide to reflective accessories.)

Rule 4: keeping a young child safe on foot

The one rule that mentions pushchairs by name is Rule 4. It says young children should not be out alone on the pavement or road, that when taking children out you should keep between them and the traffic and hold their hands firmly, and that very young children should be strapped into pushchairs or use reins. It then says something that is easy to do without thinking: when pushing a young child in a buggy, do not push the buggy into the road when checking whether it is clear to cross, particularly from between parked vehicles.

In practice that means stopping short, with the wheels still on the pavement, and using your own eyes and ears rather than nosing the buggy out to get a view. It is a habit worth building early, because the front of a pushchair sits lower and further forward than you do.

Choosing where to cross

Rule 7, the Green Cross Code, is written for all pedestrians, and the Highway Code says parents and carers should use it in full when out with their children, because children learn by example. Its first step is to find a safe place to cross where there is space to reach the pavement on the other side. Where there is a crossing nearby, use it. The Code lists subways, footbridges, islands and zebra, pelican, toucan and puffin crossings as safer options, and says to avoid crossing between parked cars, on a blind bend or near the brow of a hill.

If you have to cross between parked vehicles, Rule 14 says to use the outside edges of the vehicles as if they were the kerb, stopping there and making sure you can see all around and that traffic can see you. That is much harder with a pushchair, which is one more reason to detour to a proper crossing when you can. Rule 14 also says never to cross in front of or behind a vehicle with its engine running, especially a large one, because the driver may not be able to see you. Rule 15 adds that you should never cross behind a vehicle that is reversing, showing white reversing lights or sounding a warning.

At crossings: pram in front of you

Rule 18 applies to all types of crossing and is worded to include prams. It says you should always check that the traffic has stopped before you start to cross or push a pram onto a crossing, and always cross between the studs or over the zebra markings. At a zebra crossing, Rule 19 says to give traffic plenty of time to see you and to stop before you start to cross, and Rule 20 says that a zebra crossing with a central island is two separate crossings, so you should wait on the island and follow the same steps for the second half.

At pelican crossings, Rule 22 says to press the button and wait, and that when a steady green figure shows you should check the traffic has stopped and then cross with care. It says you should not start to cross when the green figure begins to flash, but that if you have already started you should have time to finish. With a pushchair, it can be sensible to wait for the next full green phase rather than starting on a flashing one.

Pavements and shared routes

Rule 1 says pavements should be used if provided, and that where possible you should avoid being next to the kerb with your back to the traffic. If there is no pavement, Rule 2 says to keep to the right-hand side of the road so you can see oncoming traffic, to be prepared to walk in single file on narrow roads or in poor light, and to keep close to the side of the road. Rule 13 covers routes shared with cyclists: it says you should take care not to obstruct or endanger them, and to stay aware of your surroundings.

Rule 12 warns that bus and cycle lanes may carry traffic that is moving faster than the other lanes or against the flow, so it is worth taking extra care when crossing them with a pushchair.

A note on parked cars

Rule 244 says parking on the pavement can obstruct and seriously inconvenience pedestrians, wheelchair users, people with visual impairments and people with prams or pushchairs. Our separate guide to pavement parking explains where the law stands in different parts of Britain.

Practical habits

These habits are our own suggestions rather than Highway Code rules: put the brake on whenever you stop at the kerb; keep the harness fastened even for a short crossing; and keep your phone in your pocket, since Rule 1 asks you to remain aware of your surroundings and avoid unnecessary distractions.

The bottom line

The Highway Code’s messages for pushchair users are simple: strap children in, keep the buggy on the pavement when you look for a gap, use a proper crossing where you can, check that traffic has stopped before pushing a pram onto a crossing, and never cross behind reversing vehicles. Following them costs nothing and applies on every walk.

Sources

• GOV.UK, “The Highway Code: Rules for pedestrians (1 to 35)”
• GOV.UK, “The Highway Code: Introduction”
• GOV.UK, “The Highway Code: Waiting and parking (238 to 252)”

Living in a flat with a baby brings a very particular pushchair problem: where does it go? A ground-floor hallway or landing looks like the obvious answer, especially when the alternative is carrying a folded pushchair up several flights. Fire guidance says otherwise. This article explains what London Fire Brigade and the fire safety leaflet for flats say about prams and buggies in communal areas, and offers practical alternatives. It covers England, where the legislation these documents refer to (the Regulatory Reform (Fire Safety) Order 2005 and the Fire Safety (England) Regulations 2022) applies. Scotland, Wales and Northern Ireland have their own arrangements, which are not covered here.

What London Fire Brigade says

London Fire Brigade’s Guidance Note GN84, “Fires in Communal Areas” (version 3, August 2023), says all common areas of multi-occupied residential buildings are subject to the Fire Safety Order and the 2022 Regulations, which require the responsible person to take general fire precautions. It records that the Brigade’s fire investigators have attended incidents involving stored items such as prams, and says that in London during 2022 there were 281 fires that involved a communal area.

For residents, GN84 is direct. It says it is essential that escape routes are kept completely clear of items including furniture, prams, buggies, rubbish, clothes-drying facilities and bicycles, and that nothing should be allowed to accumulate that would hinder safe evacuation. It adds that before any items are stored in escape routes, agreement should be sought through the landlord and the fire risk assessment reviewed, and warns that failing to do so could lead to lease or tenancy terms being enforced.

What the flats leaflet says

The “Fire Safety in Flats” leaflet, hosted on GOV.UK, lists the responsibilities of the person in charge of the building: to carry out and regularly review a fire risk assessment of the parts that are not private homes, to maintain adequate fire precautions, and to ensure escape routes are available, kept clear and maintained. For residents, it advises not to obstruct communal areas, stairs, corridors and landings, since these often form the fire escape routes, and not to store prams, bicycles or mobility scooters in communal areas without permission from the landlord or managing agent. It also advises against propping open fire doors.

Why a small buggy matters

GN84 includes case studies. One describes a small buggy set alight in the entrance lobby of a low-rise block; the Brigade notes there was very little additional fuel and that the damage to the ceiling, plasterwork, decor and electrics would have been expensive to repair. Another describes a baby buggy set alight on the ground floor of a common stairway, where smoke spread up the stairs and cut off the single staircase escape from the upper floors, so that 21 people needed to be assisted down by the Brigade. The Brigade notes that there had been a history of problems with the buggy being left on the ground floor because its owner had difficulty carrying it up to a top-floor flat. It is a very human problem, and one that GN84 does not dismiss.

Does the Equality Act change this?

Parents sometimes ask whether they have a right to leave a pushchair in a shared hallway. GN84 addresses it in relation to the Equality Act 2010: it says fire safety in multi-occupied residential buildings can be considered a legitimate aim, so the Act does not specifically allow storage of items such as prams and mobility scooters in common areas, nor does it override fire safety legislation. It says storage of any items in common parts must be considered as part of the fire risk assessment, and that specialist legal advice should be sought for the detail of how the Act applies. We are not offering legal advice here, but the guidance is clear on the principle.

Practical alternatives

These suggestions are our own rather than the Brigade’s:

• Ask first. Speak to your landlord or managing agent. The fire guidance says permission and a fire risk assessment review should come before storage in shared areas, and some buildings have a designated buggy store.
• Choose a compact fold. A pushchair that folds small and light is easier to carry up and keep inside your own front door. It is a solid reason to weigh portability alongside comfort when buying.
• Use a carrier for short trips. For quick outings, a baby carrier leaves the pushchair at home.
• Share with neighbours, sensibly. If several households are struggling, raise the issue with the managing agent as a group.

The bottom line

In England, fire guidance is clear that prams and buggies should not be left in shared hallways, stairwells or landings without permission and a fire risk assessment review. The safest habit is to keep the pushchair inside your own flat, choose a model that folds compactly, and talk to your landlord early if space is a problem.

Sources

• London Fire Brigade, “Fire Safety Guidance Note GN84: Fires in Communal Areas” (version 3, 2023)
• GOV.UK, “Fire Safety in Flats” (leaflet)

Pick up almost any electrical product and you will find a CE or UKCA mark. Pick up a pram or pushchair and you are looking for something different. In Great Britain, prams and pushchairs sit under the general product safety regime rather than a product-specific marking scheme, and the labels that matter are a British Standard reference and, for upholstered products, a fire-safety label. This article explains what those labels mean, what the law expects of sellers, and how to read a listing when you are buying online. It covers England, Scotland and Wales; Northern Ireland has moved to a different general product safety regime, which is not covered here.

The legal baseline in Great Britain

The General Product Safety Regulations 2005 apply in Great Britain to products intended for, or likely to be used by, consumers, and GOV.UK describes them as providing a baseline of safety. The Office for Product Safety and Standards (OPSS) guidance says producers, which includes UK-based importers, must make sure a product is safe before it goes on the market, and must give consumers the information they need to assess risks that are not obvious. Distributors must act with due care and must not supply products they know, or ought to know, are dangerous; the guidance gives the example of a product that has been recalled. In Great Britain, local Trading Standards authorities enforce the rules.

GOV.UK also says that in Northern Ireland the 2005 Regulations were superseded on 13 December 2024 by the EU Regulation on General Product Safety (2023/988), so the details there are different.

What “safe” means in practice: the standard

The OPSS guidance says that when a product conforms to a voluntary national standard designated by the Secretary of State, it is presumed to be safe as far as the risks covered by that standard go. For prams and pushchairs, Trading Standards guidance from Pembrokeshire County Council (written for England, Scotland and Wales and last reviewed in June 2024) points to BS EN 1888, “Child care articles. Wheeled child conveyances. Safety requirements and test methods”. It says all prams and pushchairs, new and used, are required to be safe, and that one way to show that is compliance with the standard. It advises looking for a label stating compliance with BS EN 1888, usually on the frame or seat covering.

Note what that guidance does not do: it does not tell buyers to look for a CE or UKCA mark on a pushchair. OPSS’s general online-shopping advice does mention recognised safety markings such as UKCA and CE, but that is generic guidance across many product types. For a pram, the Trading Standards advice is to look for the BS EN 1888 label.

The fire-safety label

There is a second label that many buyers never notice. The Pembrokeshire guidance says all upholstered prams and pushchairs, new and used, must meet the flammability requirements of the Furniture and Furnishings (Fire) (Safety) Regulations 1988, and that new ones must carry permanent and display labels explaining compliance. The regulations themselves define “furniture” to include cots, carry-cots, playpens, prams and pushchairs. According to the guidance, if a used item does not have a permanent label with the words “CARELESSNESS CAUSES FIRE”, you should assume it does not comply and it should not be sold. If you are buying second-hand, look for that label as well as the BS EN 1888 one.

Traceability information

The OPSS guidance says producers must allow for traceability by indicating on the product or its packaging, where reasonable, the name and address of the producer and a product reference or batch. That gives you a practical check: a product with no identifiable maker or importer, and no reference you could quote if there were a recall, is harder to trace if something goes wrong. It also makes it much easier to check whether a product has been recalled.

Reading an online listing

OPSS’s “My safety: online shopping” campaign says that even tried-and-tested online marketplaces sometimes sell unsafe products. Its advice includes checking the seller (how long they have been selling, their UK contact details and their overall rating), reading reviews carefully for mentions of quality or safety, and checking the product description for clear instructions, safety warnings and UK contact details. Putting that together with the pram-specific labels, a sensible checklist for a listing is:

• Does the listing mention BS EN 1888, and do the photos show the label on the frame or seat cover?
• For an upholstered pushchair, is there a photo of the fire-safety label?
• Are the seller’s UK contact details and the producer’s or importer’s name clear?
• Do reviews mention brakes, harness or folding problems?

If the seller cannot show you these, that is a reason to ask questions or look elsewhere.

Checks for a used pram

Trading Standards notes that a damaged or modified pushchair may no longer meet the standard, and that the only way to be certain is laboratory testing, which is expensive. It lists checks you can do yourself: sharp edges or points; whether the folding chassis has primary and secondary locking devices that both engage; whether the harness is a secure five-point harness with straps that are not frayed; wheel security and heavy wear; whether the parking brake works forwards and backwards; stability in all directions; bent tubes or linkages; and finger-entrapment points.

The bottom line

For a pram or pushchair bought in Great Britain, the labels that matter are the BS EN 1888 compliance label and, for upholstered items, the fire-safety label, alongside the general safety requirement placed on sellers. Check both labels, look for traceable seller information, and use the used-pram checks from Trading Standards before you pay.

Sources

• Pembrokeshire County Council Trading Standards, “New and second-hand prams and pushchairs”
• GOV.UK (OPSS), “General Product Safety Regulations 2005: Great Britain”
• GOV.UK (OPSS), “My safety: online shopping”
• legislation.gov.uk, “The Furniture and Furnishings (Fire) (Safety) Regulations 1988” (as originally made)